ESP32 board does not reboot after OTA update

I have an ESP32 board running Mongoose. I have one sitting in my lab and I can OTA it fine. The FW is transferred and the board restart. MDash shows the device reconnected and the new FW version. I can issue a reboot command and it works fine.

I have the same board at a beta site. I can transfer the FW just fine but it seems the board does not restart after it is complete. I can use MDash to commit the update, ping the board, view the config. But I can’t make it reboot using MDash.

Does a reboot command require anything different of the network than a FW transfer? A different port perhaps?